Filed under: Outsourcing

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March 17 at 3:14 p.m.
5 comments
Filed under: Airlines, Labor, Outsourcing, Unions

Pilots from five airlines join United Airlines picket

CT-united-pilots-picket-13.jpg

United Airline pilots picket on the sidewalk outside of the United Airline headquarters at 77 W. Wacker Drive in Chicago. (José M. Osorio/ Chicago Tribune)

By Julie Johnsson |
United Airlines pilots and flight attendants celebrated St. Patrick’s Day by picketing the airline’s Chicago headquarters to protest a controversial joint venture with Ireland’s Aer Lingus.

United flight crews are particularly unhappy with new service between Washington Dulles International  Airport and Madrid that United and Aer Lingus plan to launch later this month.

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Feb. 18 at 4:00 p.m.
6 comments
Filed under: Economy, Jobs/employment, Layoffs, Outsourcing

Layoffs loom at Redbox

cbb-a-redbox.jpgBy Wailin Wong and Julie Wernau | Redbox, the DVD kiosk rental chain, said Thursday it is laying off 200
employees at its Downers Grove call center as the company shifts those
operations to an outside provider with operations in Texas and Canada.

“After considering a number of options, it was determined that using a
third party to manage our customer service operations was the best
business decision for the company,” Redbox, which is a unit of Coinstar
Inc., said in a statement. “This decision did not come easily, but it
was ultimately the best option for achieving the level of service we
need to provide our customers.”

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